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Yes that is a play on the brilliant R.E.M. song and I hear it playing in my head each time a read some article or post that disrespect me by underestimating my ability to reason or apply common sense. But maybe let’s take a step back and look at the bigger picture. Years ago, before… Read more: Losing My Cognition

We seem to forget that whatever we put on a screen, card, form, or whatever we choose to expose our data with, creates an expectation with the end-user. “Whatever we put” means messages, field labels, or any other text and graphic we choose to communicate something. It is something I come across on an almost… Read more: Creating Expectations